Updated: October 12, 2026
How can we help?
For help with PagePace, email pagepace.support@gmail.com. PagePace 1.2 is upcoming and not yet generally released; its support details apply when you use that version.
Include the app version, device type, and a short description of the issue. For import or Read now help, include the source's public URL when appropriate. Do not include passwords, payment card details, or private full content.
Common Requests
- Password reset: use Settings > Account in the app, or email support if you cannot access your account.
- Restore purchases: open Settings in the app and tap Restore Purchases.
- PagePace 1.2 imports, Read now, or Bookshelf slots: include the app version, device, source public URL when appropriate, and what happened. EPUB files require a Bookshelf slot; Safari, pasted, and document Read now do not save their reading body to Bookshelf.
- Account or guest data deletion: use Settings > Account in the app or visit Account Deletion.
- Report public story concerns: tap Report on the public story tile, or email support with the story title and concern.
- Privacy questions: email support with the subject line Privacy Request.